Frequently Asked Questions
Most frequent questions and answers
Can I change my design choice?
If you’re having serious doubts about your blog design choice, please reach out to us and we’ll see what we can do to change things for you.
**Please note that there may be various upcharges if the design you’d like to change to is a higher price than what you chose.
There may also be additional charges related to adding your customizations to the new design.
We can provide a quote for this once you’ve communicated what you need.
Do you offer refunds?
Five-Minute Blog absolutely wants you to be happy with your purchase.
With that said, we can refund the purchase price for your blog package, minus a $100 charge for time invested customizing your design.
**Note: this charge may be higher dependent upon any additional custom features you ordered, reimbursing us for our work time.
What IS NOT refundable are your hosting and domain name purchases. Your hosting company and/or domain name provider will have their own refund policies.
When will my blog be delivered?
Basic orders are delivered in 72 hours from the time we’ve received all customization choices, contact information, hosting and domain name login information, etc. from you.
**NOTE: this time frame may significantly increase if we don’t receive prompt communication.
Blog deliveries that include further customizing (if you paid extra for more customizing) will be dependent upon how many features you ordered.
We are happy to email you with an estimated delivery time once we have a completed order from you.
What comes with my blog?
Your blog package comes completely set up with a beautiful design, all ready for you to start blogging! Depending on blog choice, each package comes with a certain number of premium images of your choice.
In addition, if you use our partner (affiliate) link with SiteGround to purchase your blog hosting, you’ll also receive your first year of hosting FREE.
Every blog package also comes with the Genesis parent theme at no extra charge, as well as a quality premium child theme that protects your blog’s security far better than the free themes that are out there.